The trial continues against local AV Movers, indicted along with a group of other moving companies for fraud. Clients of mine had asked if the moving company they planned to use was on the list, and I was able to reassure them that it was not.
Here is a list of what a reputable mover will do, from The Move Advocate:
Ask to perform a visual survey of your household goods and will give you a not-to-exceed or binding price. A phone survey is not a guaranteed estimate.
Give Written Estimates—Do not accept a verbal estimate. Always get it in writing.
File and Publish a Tariff—Reputable movers have filed a tariff with the government for state-to-state moves. The tariff outlines exactly how their prices are calculated. Movers may discount from this tariff but they may not exceed it. If a mover does not have a published tariff they are not a reputable mover.
Calculate state-to-state moves using weight, distance, and special services.
Ask for payment upon delivery, not before.
Allow client to accompany driver to the weigh station to verify weight of shipment.
Not jeopardize quality service by “low-balling” the estimate for your move. An estimate that is significantly below that of other recognized movers is a red flag.
Have his/her own moving trucks and equipment. A reputable mover will not show up in a truck marked with another moving company’s name on the side.
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